Privacy Policy

Personal Identification Information    

 We may collect personal identification information from visitors to our website (‘Users’) in a variety of ways, including when Users register on the website, fill out a form, subscribe to the newsletter and in connection with other activities, competitions, services, features, or resources we make available on our website. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information; Users may, however, visit our website anonymously.   

We do not store credit card details, nor do we share customer details with any 3rd parties.   

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to personally supply identification information, except that it may prevent them from engaging in certain website-related activities.   

   

Non-personal Identification Information    

 We may collect non-personal identification information about Users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about the User’s means of connection to our websites, such as the operating system and the Internet service providers utilised and other similar information.   

   

Web Browser Cookies    

 Our website may use “cookies” to enhance the User experience. Users’ web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current website activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about website traffic and website interaction so that we can offer better website experiences and tools in the future.   

We may contract with third-party service providers to assist us in better understanding our Users. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.   

   

How we use collected information   

  We may use the information we collect from you for the following purposes:   

To improve customer service    

Your information helps us to more effectively respond to your customer service requests and support needs.   

To personalise User experience    

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our website and to allow us to deliver the type of content and product offerings in which you are most interested.   

To improve our website    

We continually strive to improve our website offerings based on the information and feedback we receive from you.   

To administer a content, promotion, survey, or other website feature.    

To send Users information they agreed to receive about topics we think will be of interest to them.   

To send periodic emails    

If you have opted-in to receive our email newsletter, we may send you periodic emails. If you have not opted-in to receive email newsletters, you will not receive these emails. Visitors who register or participate in other website features such as marketing programs and ‘members-only’ content will be given a choice of whether they would like to be on our email list and receive email communications from us.   

   

How we protect your information    

   

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.   

Sensitive and private data exchange between the website and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.   

   

Sharing your personal information    

  We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes if you have given us your express permission.   

   

Third-party websites    

  Users may find advertising or other content on our website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites, or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies, which are different to ours. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website’s terms and policies. When Users leave our website, we encourage them to read the privacy policy of every website they visit.  

  

   

Changes to this privacy policy    

  Flair Rugs has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.   

   

Your acceptance of these terms   

By using this website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.  

 

Job Applicant Privacy Notice

Data controller: Flair Flooring Supplies Limited, Etherow Works, Woolley Bridge Road, Hadfield, Derbyshire, SK13 2NS

As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data, and to meeting its data protection obligations.

What information does the company collect?

The company collects a range of information about you. This includes:

• your name, address and contact details, including email address and telephone number;
• details of your qualifications, skills, experience and employment history;
• information about your current level of remuneration, including benefit entitlements;
• whether you have a disability for which the company needs to make reasonable adjustments during the recruitment process;
• information about your entitlement to work in the UK; and
• equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, health, and religion or belief.

The company collects this information in a variety of ways. For example, data might be contained in application forms, CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment, including online tests.

The company may also collect personal data about you from third parties, such as references supplied by former employers.  The company will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so.

Data will be stored in a range of different places, including on your application form, on our HR management systems and on other IT systems (including email).

Why does the company process personal data?

The company needs to process data to take steps at your request prior to entering into a contract with you. It also needs to process your data to enter into a contract with you.

In some cases, the company needs to process data to ensure that it is complying with its legal obligations. For example, it is required to check a successful applicant’s eligibility to work in the UK before employment starts.

The company has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows the company to manage the recruitment process, assess and confirm a candidate’s suitability for employment and decide to whom to offer a job. The company may also need to process data from job applicants to respond to and defend against legal claims.

Where the company relies on legitimate interests as a reason for processing data, it has considered whether those interests are overridden by the rights and freedoms of job applicants, employees or workers and has concluded that they are not.

The company processes health information if it needs to make reasonable adjustments to the recruitment process for candidates who have a disability. This is to carry out its obligations and exercise specific rights in relation to employment.

Where the company processes other special categories of data, such as information about ethnic origin, sexual orientation, health, religion or belief, age, gender or marital status, this is done for the purposes of equal opportunities monitoring with the explicit consent of job applicants, which can be withdrawn at any time by contacting the HR department.

For some roles, the company may seek information about criminal convictions and offences. Where the company seeks this information, it does so because it is necessary for the purposes of preventing or detecting unlawful acts.

If your application is unsuccessful, the company will keep your personal data on file in case there are future employment opportunities for which you may be suited. The company will ask for your consent before it keeps your data for this purpose and you are free to withdraw your consent at any time by contacting the HR department.

Who has access to data?

Your information will be shared internally for the purposes of the recruitment exercise. This includes members of the HR and recruitment team, interviewers involved in the recruitment process, managers in the business area with a vacancy and IT staff if access to the data is necessary for the performance of their roles.

The company will not share your data with third parties, unless your application for employment is successful and it makes you an offer of employment. The company may then share your data with former employers to obtain references for you.

The company will not transfer your data outside the UK.

How does the company protect data?

The company takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties. System restrictions are in place to ensure that only authorised employees can see data that is required for the performance of their duties.

For how long does the company keep data?

If your application for employment is unsuccessful, the company will hold your data on file for 6 months after the end of the relevant recruitment process. If you agree to allow the company to keep your personal data on file, the company will hold your data on file for a further 12 months for consideration for future employment opportunities. At the end of that period (or once you withdraw your consent), your data is deleted or destroyed.

If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which your data will be held will be provided to you in a new privacy notice.

Your rights

As a data subject, you have a number of rights. You can:

• access and obtain a copy of your data on request;
• require the company to change incorrect or incomplete data;
• require the company to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
• object to the processing of your data where the company is relying on its legitimate interests as the legal ground for processing; and
• ask the company to stop processing data for a period if data is inaccurate or there is a dispute about whether your interests override the company’s legitimate grounds for processing data.

If you would like to exercise any of these rights, please contact the HR team.

If you believe that the company has not complied with your data protection rights, you can complain to the Information Commissioner.

What if you do not provide personal data?

You are under no statutory or contractual obligation to provide data to the company during the recruitment process. However, if you do not provide the information, the company may not be able to process your application properly or at all. If your application is successful, it will be a condition of any job offer that you provide evidence of your right to work in the UK and satisfactory references.

You are under no obligation to provide information for equal opportunities monitoring purposes and there are no consequences for your application if you choose not to provide such information.

Automated decision-making

Recruitment processes are not based solely on automated decision-making.