Personal Identification Information
We may collect personal identification information from visitors to our website (‘Users’) in a variety of ways, including when Users register on the website, fill out a form, subscribe to the newsletter and in connection with other activities, competitions, services, features, or resources we make available on our website. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information; Users may, however, visit our website anonymously.
We do not store credit card details, nor do we share customer details with any 3rd parties.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to personally supply identification information, except that it may prevent them from engaging in certain website-related activities.
Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about the User’s means of connection to our websites, such as the operating system and the Internet service providers utilised and other similar information.
Web Browser Cookies
We may contract with third-party service providers to assist us in better understanding our Users. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
How we use collected information
We may use the information we collect from you for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalise User experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our website and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To administer a content, promotion, survey, or other website feature.
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
If you have opted-in to receive our email newsletter, we may send you periodic emails. If you have not opted-in to receive email newsletters, you will not receive these emails. Visitors who register or participate in other website features such as marketing programs and ‘members-only’ content will be given a choice of whether they would like to be on our email list and receive email communications from us.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.
Sensitive and private data exchange between the website and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes if you have given us your express permission.
Your acceptance of these terms
By using this website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.